Terms & Conditions
Effective Date: June 1, 2025
1. Introduction
Welcome to Flow Focus (“Flow Focus,” “we,” “us,” or “our”). Flow Focus provides consulting, advisory, and implementation support services related to business operations, systems, workflows, and strategy.
These Terms and Conditions (“Terms”) govern your access to and use of the Flow Focus website located at https://flowfocus.pro (the “Site”) and any general interactions with Flow Focus outside of a signed client agreement.
By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
2. Information We Collect
Flow Focus operates as a business consulting and advisory service, not a software provider or managed services platform.
Information provided on this Site, during Clarity Calls, or in exploratory conversations is general in nature and does not constitute professional, legal, financial, or tax advice.
Any paid engagement with Flow Focus is governed exclusively by a separate written Proposal and Client Agreement, which outlines scope, deliverables, timelines, fees, and responsibilities. In the event of a conflict, the signed agreement takes precedence over these Terms.
3. Eligibility and Use of the Site
You must be at least 18 years old to use this Site.
You agree not to:
Use the Site for unlawful purposes
Attempt to gain unauthorized access to systems or data
Copy, scrape, or repurpose Site content for commercial use without permission
Misrepresent your identity or business intentions
Flow Focus reserves the right to restrict or terminate access to the Site at any time.
4. No Client Relationship Created
Use of this Site, booking a Clarity Call, or engaging in exploratory discussions does not create a client relationship.
A client relationship is established only after:
A written Proposal is issued
The Proposal is signed by both parties
Any required initial payment is received
5. Intellectual Property
All content on the Site—including text, frameworks, diagrams, methodologies, branding, and presentation materials—is the intellectual property of Flow Focus unless otherwise stated.
You may not copy, distribute, modify, or create derivative works from Flow Focus materials without prior written consent.
Clients receive a limited license to use deliverables created specifically for them, as defined in their signed agreement.
6. Third-Party Tools and Services
Flow Focus may reference or work alongside third-party platforms (e.g., scheduling tools, payment processors, analytics services).
Flow Focus does not own, control, or guarantee the performance, security, or availability of third-party services. Use of such services is subject to their respective terms and policies.
7. Disclaimer of Warranties
The Site and any information provided through it are offered “as is” and “as available.”
Flow Focus makes no warranties, express or implied, regarding:
Accuracy or completeness of information
Business outcomes or performance improvements
Fitness for a particular purpose
Results vary based on execution, client decisions, and external factors beyond Flow Focus’s control.
8. Limitation of Liability
To the fullest extent permitted by law, Flow Focus shall not be liable for any indirect, incidental, consequential, or special damages arising from:
Use of the Site
Reliance on general information
Business decisions made by users or clients
Total liability, if any, shall not exceed the fees paid to Flow Focus under a signed agreement.
9. Indemnification
You agree to indemnify and hold harmless Flow Focus from any claims, damages, losses, or expenses arising from:
Your misuse of the Site
Violation of these Terms
Breach of representations made during engagements
10. Termination
Flow Focus may suspend or terminate access to the Site at its discretion, without notice, for conduct that violates these Terms or is otherwise harmful.
Termination of Site access does not affect obligations under any signed client agreement
11. Governing Law
These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict-of-law principles.
Any disputes shall be resolved in the courts of Ontario.
12. Modifications
Flow Focus reserves the right to update these Terms at any time. Continued use of the Site after changes constitutes acceptance of the revised Terms.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Flow Focus
Email: contact@flowfocus.pro
Phone: (647) 800-8571
Acknowledgment By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.