Privacy Policy
Effective Date: December 12, 2024
Introduction: Flow Focus (“we,” “us,” “our”) is committed to protecting the privacy of our users (“you,” “your”).
This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws in Ontario, Canada. By using our website (https://flowfocus.pro) and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
(a) Personal Information: We may collect personal information such as your name, email address, phone number, business details, and billing information when you:
Create an account
Contact us for support
Subscribe to our services
Participate in surveys or promotional activities
(b) Non-Personal Information:We may collect non-identifiable information such as your browser type, device information, IP address, and browsing behavior through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide, maintain, and improve our services.
To communicate with you regarding updates, support, and promotional materials.
To process payments and manage subscriptions.
To analyze website traffic and usage patterns to enhance user experience.
To comply with legal and regulatory obligations.
3. Sharing and Disclosure of Information
We do not sell your personal information. However, we may share your information with third parties in the following circumstances:
Service Providers: To trusted third-party service providers who assist in delivering our services, such as payment processors and IT support.
Legal Compliance: To comply with legal obligations, court orders, or law enforcement requests.
Business Transfers: In the event of a merger, acquisition, or sale of our company assets, your information may be transferred.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience and analyze website performance. You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the information is no longer needed, we securely delete or anonymize it.
6. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your information, no security system is impenetrable, and we cannot guarantee absolute security.
7. Your Rights
Under applicable privacy laws, you have the right to:
Access your personal information.
Request corrections to inaccurate or incomplete information.
Withdraw your consent for specific data processing activities.
File a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe your privacy rights have been violated.
To exercise your rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing personal information.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on our website with the effective date. Your continued use of our services constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Flow Focus
Email: contact@flowfocus.pro
Phone: (548) 490-5323
Acknowledgment By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
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